Privacy Policy

Last updated:

1. Introduction

Glyxthorxle ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website glyxthorxle.world and purchase our products.

This policy complies with the General Data Protection Regulation (GDPR) (EU) 2016/679, the Dutch Implementation Act of the GDPR (Uitvoeringswet AVG), and other applicable data protection laws.

2. Data Controller Information

The data controller responsible for your personal data is:

Glyxthorxle
12 Rechtestraat
5611 GR Eindhoven
Netherlands
Email: admin@glyxthorxle.world

3. Personal Data We Collect

We may collect the following categories of personal data:

3.1 Information You Provide Directly

  • Contact Information: Name, email address, phone number (optional), and postal address
  • Order Information: Products purchased, order history, and transaction details
  • Communication Data: Messages, inquiries, and correspondence you send to us
  • Account Information: If you create an account, your login credentials and preferences

3.2 Information Collected Automatically

  • Device Information: IP address, browser type, operating system, and device identifiers
  • Usage Data: Pages visited, time spent on pages, click patterns, and referring URLs
  • Location Data: General geographic location based on IP address
  • Cookie Data: Information collected through cookies and similar technologies (see our Cookie Policy)

4. Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR Article 6:

  • Contract Performance (Art. 6(1)(b)): Processing necessary to fulfill your orders and provide our services
  • Consent (Art. 6(1)(a)): When you have given explicit consent for specific processing activities, such as marketing communications
  • Legitimate Interests (Art. 6(1)(f)): Processing necessary for our legitimate business interests, such as fraud prevention and website security
  • Legal Obligation (Art. 6(1)(c)): Processing necessary to comply with legal requirements, such as tax and accounting obligations

5. Purposes of Data Processing

We use your personal data for the following purposes:

  • Processing and fulfilling your orders
  • Communicating with you about your orders and customer service inquiries
  • Sending marketing communications (with your consent)
  • Improving our website, products, and services
  • Analyzing website usage and user behavior
  • Preventing fraud and ensuring security
  • Complying with legal obligations
  • Resolving disputes and enforcing our agreements

6. Data Sharing and Recipients

We may share your personal data with the following categories of recipients:

  • Service Providers: Payment processors, shipping companies, email service providers, and hosting services that help us operate our business
  • Professional Advisors: Lawyers, accountants, and other professional advisors as necessary
  • Legal Authorities: When required by law, court order, or government request
  • Business Transfers: In connection with any merger, acquisition, or sale of assets

We do not sell your personal data to third parties. All third-party service providers are contractually obligated to protect your data and process it only according to our instructions.

7. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as:

  • EU Commission adequacy decisions
  • Standard Contractual Clauses (SCCs) approved by the EU Commission
  • Binding Corporate Rules for transfers within corporate groups

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

  • Order Data: 7 years from the date of purchase (for legal and accounting purposes)
  • Marketing Data: Until you withdraw consent or unsubscribe
  • Website Analytics: 26 months
  • Customer Service Inquiries: 3 years from resolution
  • Cookie Data: As specified in our Cookie Policy

9. Your Rights Under GDPR

Under the GDPR, you have the following rights regarding your personal data:

  • Right of Access (Art. 15): Request a copy of your personal data we hold
  • Right to Rectification (Art. 16): Request correction of inaccurate or incomplete data
  • Right to Erasure (Art. 17): Request deletion of your personal data ("right to be forgotten")
  • Right to Restrict Processing (Art. 18): Request limitation of how we process your data
  • Right to Data Portability (Art. 20): Receive your data in a structured, machine-readable format
  • Right to Object (Art. 21): Object to processing based on legitimate interests or for direct marketing
  • Right to Withdraw Consent (Art. 7(3)): Withdraw consent at any time where processing is based on consent
  • Right to Lodge a Complaint: File a complaint with a supervisory authority

To exercise any of these rights, please contact us at admin@glyxthorxle.world. We will respond to your request within 30 days.

10. Supervisory Authority

If you believe we have not adequately addressed your data protection concerns, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens):

Autoriteit Persoonsgegevens
Bezuidenhoutseweg 30
2594 AV Den Haag
Netherlands
Website: autoriteitpersoonsgegevens.nl

11. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for data transmission
  • Secure servers and firewalls
  • Access controls and authentication mechanisms
  • Regular security assessments and updates
  • Employee training on data protection

12. Children's Privacy

Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child, we will take steps to delete that information promptly.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a new "Last updated" date. Your continued use of our website after any changes constitutes acceptance of the revised policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us:

Glyxthorxle
12 Rechtestraat
5611 GR Eindhoven
Netherlands
Email: admin@glyxthorxle.world